Return Policy

Return & Refund Policy

Last Updated: [Insert Date]

At Elevation Electronics, we want you to be completely satisfied with your purchase. If you're not happy for any reason, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be in the original packaging
  • Proof of purchase (order number or receipt) is required

Non-Returnable Items

We do not accept returns for:

  • Final sale or clearance items
  • Gift cards
  • Downloadable software products
  • Items damaged due to misuse or improper handling

Damaged or Defective Items

If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Include:

  • Your order number
  • Clear photos or videos of the issue

We will replace the item or issue a full refund at no extra cost.

Return Process

To start a return, contact us at:
📧 Elevationelectronicssupport@gmail.com

Once approved:

  • We will provide return instructions
  • Do not send items back without approval

Note: Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once your return is received and inspected:

  • We will notify you of approval or rejection
  • If approved, your refund will be issued to your original payment method

Processing time: 5–10 business days depending on your bank/payment provider

Late or Missing Refunds

If you haven’t received your refund:

  1. Check your bank account
  2. Contact your credit card company
  3. Contact your bank

If you still need help, contact us at 📧 Elevationelectronicssupport@gmail.com

Exchanges

We only replace items if they are defective or damaged.
Contact us to request an exchange.

Order Cancellations

Orders can be canceled within 12 hours of purchase.
After this time, orders may already be processed or shipped.

Contact Us

If you have any questions, contact us at:
📧 Elevationelectronicssupport@gmail.com